Certification Office Specialist (Temporary)

At Grupo Planeta, we are looking for a Certification Office Specialist (Temporary) to join our team in the Rome Business School. 

MISSON: The Certification Office Specialist will play a crucial role in ensuring the accuracy and efficiency of certification processes related to academic programs offered by the Rome Business School.

Key Responsibilities:

Certification Process Management:

• Oversee the end-to-end certification process for various academic programs, ensuring compliance with internal and external regulations and timely manners.
• Collaborate with academic departments to collect and verify required documentation for certification purposes.

Database:

• Maintain an accurate and up-to-date certification database, tracking the progress of certification requests and ensuring data integrity.
• Generate reports and summaries on certification activities for internal and external stakeholders.

Communication and Coordination:

• Serve as a liaison between students, faculty, and relevant administrative departments to facilitate smooth certification procedures.
• Communicate certification requirements and updates to stakeholders in a clear and timely manner.

Policy Adherence:

• Stay informed about changes in certification regulations and standards relevant to business education.
• Ensure that certification processes align with institutional policies and industry best practices.

Customer Service:

• Provide excellent customer service to students and alumni seeking certification, addressing inquiries and resolving issues in a professional manner.
• Collaborate with the Student Services team to enhance the overall student experience.