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Student Services Specialist


  • Location: Roma (Italy)
  • Contract: Temporary
  • Working day: Full time
  • Vacancies: 1
  • Discipline: Other

Grupo Planeta

We are the first Spanish publishing and communication group, with family capital, which leads a wide offer at the service of culture, training, information and audiovisual entertainment, with a presence in more than 20 countries, connecting with 25 million people each day. All the professionals and companies of Grupo Planeta share some principles that are based on people, ethics, quality and excellence at work.

Job description

Rome Business School is looking for a Student Services Specialist. 

The Student Services Specialist must be willing and eager to work in an international environment, based in Rome, who speaks English well and supports both international and national students.

This position allows for growth for the right person. This position reports to the Chief Administrative officer by daily and monthly reports.

ROLE AND RESPONSIBILITIES

As Student Services Specialist the successful candidate will be required to:

  • Support students in the post enrollment process (visa procedures, stay permit and accommodation, pre-start activities)
  • Deal with customer service suppliers
  • Provide general information about the school both in person and over the phone
  • Students’ welcoming activities
  • Take part to students’ orientation activities in campus and to student fairs
  • Find and provide new providers for discounts, student clubs.
  • Manage a dedicated email address and deal with other secretarial activities
  • Organize events like cultural activities in accordance with didactic department

Prepare and execute student orientation activities

Requirements

Essential skills

  • Italian and English proficiency (other languages are a plus)
  • Good knowledge of the local area (Rome)
  • Customer oriented, proactive and driven
  • Good IT skills (advanced Excel)
  • Excellent communication skills
  • Ability to work in a team and under pressure
  • Customer orientation
Job closed

  • Location: Roma (Italy)
  • Contract: Temporary
  • Working day: Full time
  • Vacancies: 1
  • Discipline: Other